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New Management Team drive changes
in pub & club estate
December 2004 — Leisure Xcel Ltd (formerly Lazi Leisure Group
Ltd) led by Dave Bell has transformed the operational management of
their north-east pub, bar and nightclub operations by implementing
strong management controls. Part of this transition has involved shifting
the non-core task of payroll administration out to established industry
payroll provider CIBER UK.
Moving the payroll to an external professional body was a key part
of the drive to minimise Head Office administration and keep costs
to an absolute minimum. Since taking control of the business, a key
priority has been establishing robust administration techniques to
support the staff working in the bars & restaurants. Day to day
back-office operations are managed by Chris Hunter, who illustrates
the merits of moving the responsibility of meeting payroll deadlines
when he recounts ….“Proof, if proof were needed, was seen
when summer holidays for key members in an already busy management
team over-lapped and the payroll was one less thing to worry about.
1 week into the process, CIBER had taken over responsibility and the
payroll deadlines were guaranteed, with no experienced payroll staff
working in Leisure Xcel”.
Leisure Xcel had two key objectives in mind when outsourcing their
weekly and monthly payroll operations:
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Risk – they wanted to remove any reliance
on key individuals for such a critical back-office procedure.
They considered the level of management energy necessary to
support the payroll administration impedes other more commercially
important areas of the business.
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Economics – Leisure Xcel is focussed on
providing comprehensive support services to their estate in
the most cost effective manner. Consequently, strategic investments
in deploying a proven infrastructure enables the recording &
sharing of important data easily & quickly, without necessitating
a large back office team.
Outsourcing the payroll administration is a logical
extension of these investments and will deliver tangible cost savings
whilst driving efficiencies by improved process.
Leisure Xcel operate 9 units comprising Pubs, late-night bars, night
clubs, restaurants and a hotel between Newcastle, Sunderland and neighbouring
Whitley Bay.”
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For more information, contact:
CIBER UK
No 2 Watling Drive
Sketchley Meadows
Business Park
Hinckley
Leicestershire
LE10 3EY
Tel: +44 (0) 870 000 0204
Fax: +44 (0) 870 000 0205
Email: enquiry@ciber-uk.com
Enquiry Form |
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